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Frequently asked questions

Is Super Clone the best quality replica available?

Yes. Super Clone is the highest tier of replica watches you can buy. Every piece we carry is built to be a near-perfect 1:1 match — 904L steel, genuine sapphire crystal and a properly cloned automatic movement — so what you see in our photos is exactly what arrives.

I see the same watch for $60–70 on other sites. Why are they cheaper?

They look the same in pictures, but they are not the same watch. Those cheap listings are usually fitted with fake or toy movements — some even stop ticking after a few hours — or use low-grade mechanical movements. The parts cost a fraction of what ours cost, and that is exactly why the price looks so tempting. We only carry the quality we would wear ourselves.

What is the process for buying in person at your Hong Kong store?

You are welcome to visit our store and complete the transaction right there if you prefer — try on the watches, pick the one you want and pay on the spot. If you would rather keep things discreet, we can also deliver the watch to your hotel, where you inspect everything before paying. We issue the invoice under the name of another store — also a watch shop.

Does the watch come with the box, warranty card and accessories?

Yes. Every watch we sell comes with packaging that is a 1:1 match to the genuine article: the box, warranty card, instruction manual, NFC card and all the rest.

Can I visit your store?

Yes, you are welcome to visit. Our store carries over 200 watches, including Rolex, Patek Philippe and Audemars Piguet, for you to try on. If the watch you want is uncommon or a limited edition, please tell us two days before your visit (excluding holidays) and we will prepare it for you.

How do I buy a watch?

Browse the shop, pick a watch and add it to your cart, then check out. Choose a payment method, fill in your delivery address and email, and confirm. Your watch typically ships within 48 hours of payment, and the tracking number is emailed to you the moment it leaves.

Do you support other payment methods?

Yes. We accept cards (Visa, Mastercard, American Express, Maestro), Apple Pay, Google Pay, local bank transfers such as SEPA, and major cryptocurrencies (BTC, ETH, USDT, USDC, SOL, LTC, DOGE, XMR and more) through our secure, encrypted checkout. You never need to own or buy cryptocurrency to shop with us: card, wallet and bank payments are simply settled through a crypto rail behind the scenes, which is what keeps your purchase private. The methods available depend on your region and currency (USD or EUR), and the full list is shown on the payment page before you confirm. Prefer Western Union, a direct bank transfer or another arrangement? Message our WhatsApp customer service with your order number and we will send you the payment details.

Can I pay with cash?

Yes. You can pay in cash at our Hong Kong store — 55 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong. You are welcome to visit us, view and try on the watches, and pay in cash on the spot.

Do you support PayPal payment?

We do not accept PayPal. PayPal frequently freezes accounts connected to replica sales, which puts your money and our store at risk. For that reason we only take methods that are safer and more discreet: cards and wallets, bank transfers or crypto. Your payment still goes through an encrypted checkout.

Which platforms do you sell on? Can I buy on Amazon or somewhere else?

We sell exclusively through our official website. Because this is not a "normal product", it simply cannot be listed on Amazon or other marketplaces — doing so would invite far more legal and copyright complications. The only safe and reliable way to order is here on our site, or you can message us on WhatsApp to order directly.

How does shipping work? How long will it take?

We generally ship with DHL. If DHL does not support your country or region, just tell our customer service and we will arrange an alternative. Delivery via DHL is usually the fastest, arriving in about 3 to 7 days.

How do I ensure my purchase reaches me?

Every order is shipped with full tracking, and the tracking number is emailed to you as soon as your parcel leaves. You can follow it all the way to your door, and if anything goes wrong in transit, message our customer service and we will sort it out quickly.

Do you ship to my country?

We ship to countries and regions worldwide. If you are unsure whether delivery is available where you live, send us a WhatsApp message before ordering and we will confirm it for you.

Is it really 1:1? Will I get exactly what's in the photos?

Yes. All the photos and videos on the site are actually taken by us, so what you receive will look exactly the same as shown. We only carry Super Clone 1:1 — the top replica tier — with 904L steel, genuine sapphire crystal and proper cloned automatic movements.

Is it safe to pay? Will my information be protected?

Yes. Payments run through our secure, encrypted checkout, so your card details never reach us directly. We only need your email and delivery details, and your data stays private.

Do you offer a warranty?

Yes. A warranty card comes with your watch at the time of shipping, recording the purchase date. Within two years, any issue with the watch, unless caused by deliberate damage or misuse, is covered by our free warranty.

What if I am not satisfied with my purchase?

If you are not satisfied for any reason, message our customer service on WhatsApp as soon as possible. We will do our best to make it right — whether that is help, a repair or a replacement.

Can I order a watch that is not on the website?

Yes. If you are looking for a specific model that is not listed, message us on WhatsApp with the model you want. A large part of our collection is available on request and we can source it for you.

What comes in the box with my watch?

Whatever the genuine watch arrives with, yours comes with too — everything matched 1:1. Our packaging includes the presentation box, warranty card, instruction manual, NFC card and all accompanying accessories, exactly as the original.

What if there is a problem with my watch after delivery?

Don't hesitate to contact us on WhatsApp. Every watch we ship is wrapped in protective film and sealed with cling wrap for safe transit, so please first check for any transport damage or a cracked crystal upon arrival — if you spot anything, you may refuse the package and return it. And if you only notice an issue later, that's fine too: within 30 days of receiving it, simply tell us and we will offer a free exchange or return.

Do you offer customisation services?

Yes, we do. Beyond standard models, we offer bespoke customisation: a gold-plated finish for an additional $600; a full 18-karat gold conversion of the case and bracelet, from $8,000 to $20,000 depending on the gold weight, purity and your budget; and gem-setting such as diamond or moissanite bezels. Tell us the model and the finish you have in mind, and we will return a precise quotation.

How can I become an agent?

Becoming an agent is easy. Just send us a message on WhatsApp and tell us where you sell and the volume you expect, and we will build a plan around you with wholesale pricing, direct shipping to your customers and dedicated support. You handle the front end — we handle production and fulfilment.

Other sellers also claim Super Clone. Why should I trust you?

The term "Super Clone" gets overused. We let facts speak: all photos and videos on the site are taken by us, you are welcome to visit our store and try the watches on, we offer a 2-year warranty and 30-day exchange or return. A seller with a real storefront would never gamble on promises like these.

Can I cancel after paying but before shipping? How long do refunds take?

Yes. Contact our WhatsApp customer service before the order ships and we will cancel it and refund you in full to the original payment method, usually within a few business days.

What if my parcel is seized by customs? Do I lose both the money and the watch?

If a parcel is held or returned by customs in transit, we handle it — we reship where possible, or arrange a refund if it truly cannot be delivered. The shipping risk is on us; your risk ends at delivery.

What merchant name shows on my credit card statement?

It appears under an international payment service name — no watch or brand words anywhere. Your privacy matters to us, and this is one of the things our long-time customers ask us about most.

How accurate is the movement? What is the daily deviation?

Our cloned automatic movements keep time within about ±5 seconds per day — the same class as genuine movements. Every movement is tested before shipping and will run for years with normal wear; anything within the 2-year warranty is handled free of charge.

Is it water resistant? Can I swim with it?

No problem — swimming and diving are both fine. Most of our watches are water resistant to 30–100 metres, so washing hands or getting caught in the rain is nothing. Just avoid hot showers and saunas — steam is bad for any mechanical watch, genuine ones included.

Do the lume, date, GMT and other functions really work?

All real and functional — no stickers. The date change, GMT second time zone and lume coating are genuine features, operated exactly like the genuine watch. If any model differs, it is stated in the product description.

Can I check the serial number on my warranty card at the official website?

The warranty card corresponds to our own shipping archive — you can check with us anytime using the card. We do not pretend to be the genuine brand's website, and we would never claim something we cannot deliver.

If my watch breaks during the warranty, where do I send it? Who pays the shipping?

Send it back to us for repair — our customer service will give you the shipping address. If the issue is covered by warranty, we cover the shipping cost, and the repair is usually completed within 1–2 weeks after we receive the watch.

What if it breaks after the 2-year warranty? Will you still help?

Yes. After the warranty period you can still contact us for paid repair — we quote you the price first, and only proceed after you confirm. Nothing is forced.

Can a local watchmaker service this movement, or must I send it back to you?

Super Clone watches use mature cloned automatic movements, which many watchmakers can handle for regular maintenance. That said, we recommend sending it back to us — original-matched parts and technicians who know the movement best, and it keeps your warranty intact.

If the box, strap or buckle arrives damaged, do I pay for replacements?

If it is our shipping issue, the replacement is free. If you simply want a different strap colour or size, we will send it at cost — you only pay the shipping.

Do I pay customs duties? Do you cover them?

For most countries and regions, DHL delivery arrives without extra duties. For the few countries where duties apply, we will tell you the approximate amount before you order — no surprise bills at your door. Send us your country on WhatsApp and we will confirm for you.

What is declared on the parcel? Will it obviously look like a watch?

Parcels are declared as ordinary goods at a low value, in standard express packaging — the contents are not visible. This is standard practice for cross-border shipping and it also protects your privacy.

Will DHL ask me to upload ID for customs clearance?

Most orders clear customs with just your delivery address and phone number — no documents at all. For the few countries where customs asks the recipient to cooperate, our customer service contacts you in advance and walks you through it step by step.

Where exactly is your Hong Kong store? Do you have a storefront photo?

Our store is at 55 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong. Hong Kong is small — just tell any taxi driver "55 Nathan Road, Tsim Sha Tsui" and they will know the place. You are always welcome to visit and try on the watches.

How can I check my order status?

Easy — enter the email you ordered with on our Track Payment page and see your order status in seconds, no login needed. Once your watch ships, we email you the tracking number, and you can follow your parcel's live journey on the courier's website at any time.

Can you show me a recent tracking number to prove you actually ship?

Of course. Message us on WhatsApp and we will send you 1–2 real tracking numbers from recent orders — check them yourself on the DHL website. What you can verify is what is true.

Do returning customers get a discount?

Yes. Returning customers who order again through WhatsApp get exclusive repeat-customer pricing — our way of valuing loyalty. Mention that you are a returning customer and we will take care of you.

Can I see the box and photos before buying?

Here are photos of the packaging and boxes we use. Every watch ships with a 1:1 presentation box, warranty card and accessories.